Techno-time-gnawers

Technology generally, as I understand it, is meant to save time and increase efficiency. But it can also do the opposite - often and repeatedly - as our experience with homeDSL proves. We had this ADSL installed so that internet could be available more readily to our student sons (and the rest of us!) who need to download lectures, materials, etc etc. And it all works fine until the line doesn't work. For the past month the DSL light has been flashing (perhaps I should more politely say winking), which means that the internet is interrupted or not available when most needed. Phone calls to Telkom made no difference - until today a technician pitched up, fiddled on the line, and then said it was the surge protector that gives problems. So the line is connected directly to the modem and no longer through the surge protector. But has this helped? Not really! The line is still being interrupted, and the light blinks at me, and the internet goes off - and then it comes on again but too late to remain on the same page/ link and one has to do manipulations to continue what one was busy with. It's not just the internet that gets interrupted - when busy with a phone call that too gets cut/ interrupted and one has to dial again. This really irritates me - but I must say that I will continue to persevere. I hate writing and even this time-waster way of doing things is better than putting pen/ pencil to paper and sending things snail-mail. I guess I am just another sucker for punishment!